Keenon deploys ‘world’s first’ humanoid service robot at Shangri-La

Keenon Robotics has introduced the XMAN-R1, described as the world’s first humanoid service robot butler, at the Shangri-La Traders Hotel located in Shanghai Hongqiao Airport. This deployment marks the hotel as the first globally to implement a collaborative service model combining both humanoid and special-purpose robots to handle various hospitality tasks. The XMAN-R1 serves as a front-desk greeter capable of natural language interaction, guest engagement, and offering welcome gifts, creating an immersive and futuristic guest experience. Supporting robots handle specific functions such as in-room delivery, luggage transport, cleaning, and restaurant food delivery, collectively enhancing operational efficiency and service consistency. At the core of XMAN-R1’s capabilities is Keenon’s KOM2.0, the first Vision-Language-Action (VLA) model tailored for the service industry, which integrates vision, speech, and movement to interpret human intentions and respond contextually in real time. Additionally, Keenon employs KEENON ProS